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Free Shipping & Return
Free Shipping & Return

Shipping & Tracking

SHIPPING & TRACKING
1.SHIPPING RATES & DELIVERY MODES
1.1.We offer different delivery options for each delivery destination.Delivery and processing fees are calculated based on flat-rate delivery charges according to your preferred mode of delivery. 

1.2.Please select your delivery destination from the list of locations below to view the available delivery options, charges and information on duties and taxes. 
【STANDARD DELIVERY】
--(INCLUDES DUTIES AND TAXES, WITH TRACKING).
--(WITHIN 3-5 WORKING DAYS).
--MERCHANDISE SUBTOTAL DELIVERY CHARGES:FREE SHIPPING.
【EXPRESS DELIVERY】
--(INCLUDES DUTIES AND TAXES, WITH TRACKING).
--(WITHIN 1 - 2 WORKING DAYS).
--MERCHANDISE SUBTOTAL DELIVERY CHARGES: US$7 ANY AMOUNT.

2.DELIVERY DATE
www.Tolead.net strives to deliver your order within the delivery date you have selected. Please note that the expected delivery date is at our best approximation and will vary with circumstances such as shipping restrictions, customs clearance, payment authorization, online security checks and stock availability. 

3.DELIVERY RESTRICTIONS
We accept deliveries to hotels. You will have to provide the room number and local contact information. Deliveries will only be made to the Hotel Reception, and you are required to inform the reception of a pending delivery. Once the order has been delivered to the reception, it will be deemed as delivered. www.Tolead.net shall not be held responsible for any lost orders due after acceptance of the goods by the reception counter. 

**Note:Please note that we do not ship orders to any PO Box, military and protected areas. Delivery charges for failed attempted delivery to such restricted areas will be borne by you. 
4. CONTACT INFORMATION
--Questions about the Terms of Service should be sent to us at buyer@tolead.net We'll reply within one business day.
-- CUSTOMER SERVICE OPERATING HOURS
** Monday - Friday: 08:30 to 18:30 (GMT +8) 
** Saturday - Sunday: 08:30 to 18:00 (GMT +8) 
-- BY PHONE OR FAX
**To reach a TOLEAD customer service representative for assistance, please call
+1-(301) 202-2818 during customer service operating hours.